Question 1

Is the trial really free?

Accepted Answer

Yes. 14 days, no card. You sign up and you are in, no sales call in the way. It is a working account, not a sandbox tour, so you can post a real role, build a scorecard, and run an actual interview during the trial. Nothing charges unless you choose to keep going after the 14 days. The trial is on the Standard plan; Enterprise is contract-led, so it is set up with you directly rather than through a trial.

Question 2

What am I actually paying for when I spend a credit?

Accepted Answer

A credit is the unit you spend on an AI action. Credits are metered, so you pay for what you use: an action that does more work draws more credits than a quick one. Each plan includes a monthly pool of credits, pooled across your workspace and reset monthly, with usage visible in your account. If you need more, top-up packs are available, and overage is opt-in and hard-capped. AI is assistive throughout: it gives a recommendation and its reasoning, and people make the call.

Question 3

Will my interviewers cost me money?

Accepted Answer

No. There are exactly two paid seats: Recruiter at $79 a month and Interviewer Pro at $29 a month. Everyone else on the panel is free. Hiring Manager, Basic Interviewer, and Team Member seats cost nothing, so you can put your whole panel in the room without watching the headcount.

Question 4

What is the difference between Standard and Enterprise?

Accepted Answer

Same product. Every capability is in both plans, so Enterprise is not a feature unlock. What Enterprise adds is self-hosted SAML single sign-on, a custom contract with invoicing by bank transfer or PO, higher or unlimited limits on things like email volume, API rate, talent pool size, and storage, and dedicated support. The SSO is set up with you during onboarding rather than self-serve.

Question 5

Does the AI take the decision out of my hands?

Accepted Answer

No. The AI gives a second opinion on a score and turns an uploaded transcript into a structured read. It is gated until you lock your own score, so it cannot nudge you before you commit. And because every panelist score locks before anyone sees anyone else, no single read, human or AI, can set the anchor for the room. The AI assists. You make the call.

Question 6

What happens if I go over my credits?

Accepted Answer

Nothing runs past the cap. Overage is opt-in, and it is hard-capped with a default ceiling of $500 a month that the owner controls. Once you hit the cap, further AI actions stop until next month or until you top up, rather than racking up a surprise bill. Top-up packs are cheaper than overage and last 180 days.

Capability	Standard	Enterprise
Included in both
Applicant tracking	IncludedIncluded	IncludedIncluded
Structured interviews + scorecards	IncludedIncluded	IncludedIncluded
Question banks	IncludedIncluded	IncludedIncluded
Talent pool	IncludedIncluded	IncludedIncluded
Reports	IncludedIncluded	IncludedIncluded
Assistive AI second opinion + transcript read	IncludedIncluded	IncludedIncluded
API + webhooks	IncludedIncluded	IncludedIncluded
Where the plans differ
Single sign-on	Email + Google	Self-hosted SAML SSO
Email sends	10,000 / mo	Unlimited
API rate	10,000 / day	Uncapped
Webhooks	10	Unlimited
Talent-pool size	50,000	Unlimited
Recording storage	90 days	Custom
File storage	100 GB	Custom
Billing	Self-serve card	Contract, invoice, PO, bank transfer
Data residency	Not available	Options
Support	Community + email	Dedicated

Two paid seats. The rest of the panel is free.

Per recruiter, free panel

Metered, capped credits

Two ways to buy. The same product in both.

Standard

Enterprise

Priced per recruiter, not per person in the room.

Paid seats

Free panel seats

AI is metered in credits.

Everything is in both plans.

The pricing questions people ask before they sign up, answered straight.

Run your next interview on the same standard for every candidate.